Frequently Asked Questions
Everything you need to know about Yuka and the Monsters style and service.
What is the shipping time for my order?
We offer express shipping worldwide. Domestic orders typically arrive within 3-5 business days, while international shipping may take 7-14 business days depending on your location.
How can I return or exchange an item?
We accept returns within 14 days of receipt. The items must be in their original condition with tags attached. Simply contact our support team to initiate a return label.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal and Apple Pay for a secure checkout experience.
How do I know which size to choose?
Each product page includes a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Are the materials used sustainable?
At Yuka and the Monsters, we are committed to quality. We use high-grade fabrics and ethical manufacturing processes to ensure your garments are both durable and environmentally conscious.
Can I track my order status?
Yes! Once your order is dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your package in real-time.